Terms and Conditions
Customer Privacy
At First Choice PC Fix, we prioritize your privacy and the security of your personal information. Any data accessed during the repair process will be treated with the highest confidentiality. We will not disclose, share, or sell your personal information to any third parties. For more details, please review our Privacy Policy available on our website.
Terms and Conditions for Computer Drop-Off
Acceptance of Terms by dropping off your computer at First Choice PC Fix, you agree to these terms and conditions.
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Assessment and Diagnostics Upon drop-off, a preliminary assessment will be conducted to identify the issues. Any diagnostic fees will be communicated and agreed upon before proceeding with repairs.
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Customer Responsibility Customers must ensure that all personal data is backed up before drop-off. First Choice PC Fix is not responsible for any data loss during the repair process.
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Description of Condition Customers will provide an accurate description of the computer's condition and any pre-existing issues. This includes both physical appearance and functional problems.
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Repair Authorization No repairs will commence without the customer's approval. An estimate of the cost and time required will be provided, and customer consent will be obtained before any work begins.
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Deposit and Payment A deposit may be required upon drop-off, which will be deducted from the total cost of repairs. Full payment is due upon collection of the repaired computer.
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Onsite Repairs If onsite repairs are required and cannot be completed within the agreed time frame, the computer may need to be transported to our office for further work. The length of time for repairs will be mutually agreed upon based on the repair needed.
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Collection and Storage Customers will be notified when the repair is complete. Computers not collected within 30 days of notification may incur storage fees, and computers left unclaimed for more than 60 days may be subject to disposal.
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Warranty on Repairs All repairs are guaranteed for 30 days from the date of collection. This warranty covers the specific repairs conducted and does not include any new issues that arise after the repair.
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Liability Limitation First Choice PC Fix is not liable for any indirect, special, or consequential damages. Liability is limited to the cost of the repair service provided.
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Communication Customers will be kept informed of repair progress via their preferred method of contact (phone, email, or SMS).
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Amendments First Choice PC Fix reserves the right to amend these terms and conditions at any time. Customers will be notified of any changes.
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Contact Information For any questions or concerns regarding these terms and conditions, please contact us at 229-487-3545 or email us at info@firstchoicepcfix.com.
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